Privacy Policy

1. Introduction

Golden Hand Caregivers ("we", "our", "us") values your privacy. This policy explains how we collect, use, and protect your personal information when you use our website and caregiving services.

2. Information We Collect

To provide safe and effective care, we collect the following types of information:

• Personal Information: Name, address, phone number, and NIC number (for verification).
• Health Information: Basic medical conditions of the patient/elderly person (to assign the right caregiver).
• Payment Information: We do NOT store your credit card details. All payments are processed securely through PayHere, our third-party payment gateway.

3. How We Use Your Data

• To verify your identity and ensure the safety of our caregivers.
• To match you with the most suitable caregiver based on patient needs.
• To process payments and send invoices.
• To contact you regarding shift updates or emergencies.

4. Data Security

We implement strict security measures to protect your personal data. Only authorized personnel have access to patient details. We do not sell or share your data with third parties for marketing purposes.

5. Third-Party Links

Our website may contain links to third-party services (e.g., PayHere for payments). We are not responsible for the privacy practices of these external sites.

6. Contact Us

If you have questions about your data privacy, please contact:

Golden Hand Caregivers
no 200/108 peradeniya road kandy
Email: goldenhandcaregivers@gmail.com